Frequently Asked Questions

I have some feedback or ideas to improve the website

Excellent! We'd love to hear from you. This is a service we will be looking to evolve and continually improve in partnership with the aviation community. We want to hear about what you want to see, read and hear and will work hard to deliver. Get in touch with us at

How do I change my password? 

If you are already signed into the site you can update your password here and click the edit link. Enter your new password in the Password and Confirm Password field and click save. 

If you are not signed in you can reset your password here to be emailed instructions. 

Why isn't there a download feature?

As all of our print publications contain copyrighted material, we have taken the decision to disable the download function on our websites, in order to protect the integrity of this content. This assist us in reducing the increasing number of occurrences of our publications appearing on 3rd party websites for illegal/unpaid download. We want to bring you the best there is in aviation but we can only do this if we protect our content, we hope you understand. 

Why can't I see the page reader?

As our page reader is supplied by a 3rd party, the reader requires preference cookies to be allowed for it to load. You can still refuse consent to statistics and marketing cookies. Please review your cookie selection and allow necessary and preference, then reload the page to view the magazine.

If you are viewing on an Apple device, you may need to check your Safari settings to make sure Block All Cookies isn't enabled as this would prevent the page reader from loading too.

If you have an Ad Blocker running this can also block the page reader from loading.